Customer Service BACADOLO
Free shipping on All Orders. No Minimum Purchase





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Free standard shipping on orders over $99
Updated June 18, 2025
Our Shipping Commitment
- Origin: All orders ship from our facilities in China
- Standard Delivery:
from order to shipment
• USA: 4–6 weeks
• Canada: 4–6 weeks
• Europe: 8-10 weeks
• Australia: 25-50 days (Standard) / 5-20 days (Express)
- Custom orders may require up to 12 weeks
- We proactively notify you of significant delivery changes
Important Policies
Address Accuracy
- Kindly verify your shipping address during checkout
- Address modifications may incur carrier fees (billed at cost)
- Unsuccessful deliveries due to incorrect addresses may involve reshipping fees
Package Concerns
- If tracking shows "delivered" but item is missing:
1. Check with neighbors/reception
2. Contact local carrier within 7 days for tracing, how to contact? click me

- We gladly replace lost or damaged items at our expense
- Redelivery requests may involve service fees
Key Reminders
- 90-day delivery guarantee: Unfulfilled orders will be
a) We’ll alert you;
b) Cancel your order;
c) Refund you.
- Date-specific deliveries cannot be guaranteed
- Refunds require return of undelivered items
Regional Services
|
Region |
Shipping Method |
Delivery Time |
Duties |
|
USA/Canada |
UPS |
20-40 days |
None |
|
Europe |
Royal Mail or UPS |
28-60 days |
Varies by country |
|
Australia |
China Post or EMS |
5-50 days |
Varies |
|
Middle East |
Special Line |
10-35 days |
Varies |
Service available to 40+ countries including United Kingdom, Germany, Belgium, Netherlands, France, Denmark, Austria, Italy, Greece, Sweden, Cyprus, Croatia, Spain, Turkey, Czech Republic, Hungary, Romania, Poland, Norway, Finland, Croatia, Slovenia, Switzerland, Ireland, Portugal, Estonia , Cambodia, Hong Kong, Israel, Indonesia, Kazakhstan, Kyrgyzstan, Laos, Lebanon, Mongolia, Philippines, Pakistan, Vietnam, Cambodia, India.
Shipping Exclusions
We cannot ship to:
- All African CountriesAll South American Countries.& certain countries (Afghanistan, Armenia, Azerbaijan, Bangladesh, Bhutan, Georgia, India, Iraq, Jordan, Kuwait, Nepal, Oman, Sri Lanka, Tajikistan, Turkmenistan, Uzbekistan, Yemen, American Samoa, Cook Islands, French Polynesia, Guam, Kiribati, Marshall Islands, Micronesia, Nauru, New Caledonia, Niue, Palau, Papua New Guinea, Solomon Island, Tonga, Tuvalu, Vanuatu, Wallis and Futuna, Western Samoa, Albania, Bosnia, Herzegovina, Montenegro, Serbia, San Marino, etc.)
If you are in the above countries, you still want to buy commodity.
Please contact our customer service: service@bacadolo.com, and ask for shipping rate to your specific country.
Shipping Excellence
- Complimentary Shipping worldwide
- Import Duties: Customer responsibility where applicable
- Express Options: Available at additional cost (contact for quote)
Support Channels
For personalized assistance:
✉️ service@bacadolo.com
+86 152 2089 6650 (Jessica via WhatsApp)
Return address provided upon pre-approved returns
We stand behind our products. If you're unsatisfied, you may return unused items in original packaging with tags and receipt within 60 days.
Quality Issues: Free returns for damaged/defective items
Change of Mind: Customer pays return shipping
Start Your Return: Email service@bacadolo.com for location-specific instructions
- Unused condition with original packaging/tags
- Proof of purchase required
- Pre-approval mandatory (unapproved returns cannot be accepted)
- Free for quality/damage issues
- Customer responsibility for preference-based returns
- We provide prepaid labels for approved warranty returns
- Customized products
- Orders >$5,000
- Items beyond 60 days
- Products damaged after delivery
- Clearly discounted final-sale items
(70% restocking fee may apply for ineligible returns)
- Approved refunds issued within 7-14 business days
- Credit appears on original payment method
- Original shipping costs non-refundable
- 14-day cancellation right (same return conditions apply)
- Available within 4 hours of order confirmation only
Contact our global support team:
service@bacadolo.com
WhatsApp: +86 152 2089 6650 (Jessica)
Return Address (Pre-approval Required):
Jessica, Room A03, 1308 No. 29 Huanshi Avenue
Nansha District, Guangzhou, China
The 42-inch LED integrated ceiling fan is perfect for bringing a clean. modern style to your home. Featuring a flush mount and six-inch download. this LED-lit ceiling fan can be installed seamlessly into the ceiling to bring extra airflow and lighting to any room. A clean white finish metal fixture with a round design offers a sleek profile that brings a soft modern touch to your lighting. while three Wood color or teak fan blades add charming contrast for a polished look. The integrated 24w LED panel provides plenty of light. while the fan helps cycle air throughout the room for a comfortable feel. Perfect for any indoor space. this hanging ceiling fan will blend effortlessly into your home. combining functionality and style in an ensemble you'll love.
Note: We default to three-color dimming.
If you have any questions about our products. please contact us and we will get back to you within 24 hours
Product Size
Size: Dia 107cm x H 36cm / ∅ 42.1″ x H 14.2″
Size: Dia 132cm x H 36cm / ∅ 52″ x H 14.2″

Details
Materials: Wooden. Iron. Metal. Glass.
Light source: Integrated LED (LED lights are fully built into the fixture and cannot be replaced).
Kelvin range: Warm Light (3000K). Neutral Light (4000K). Cool Light (6000K).
Voltage: AC 110-240V.
Mounting: Ceiling.
Moisture resistance: IP 20 Damp-rated for use in bathrooms. kitchens. and covered outdoor areas.
Environment: Indoor
Body Finishes: White & Wooden. Black & Dark brown.
Shade Finishes: White.
Wiring: Hardwired.
Control method: Remote control switch.
Suspension rod length 12.5+25cm/4.9"+9.8" inch. The length of the suspension rod can be varied upon request. (Contact us)
Download Support
| Specifications | Installation Instructions |
We stand behind our products. If you're unsatisfied, you may return unused items in original packaging with tags and receipt within 60 days.
Quality Issues: Free returns for damaged/defective items
Change of Mind: Customer pays return shipping
Start Your Return: Email service@bacadolo.com for location-specific instructions
- Unused condition with original packaging/tags
- Proof of purchase required
- Pre-approval mandatory (unapproved returns cannot be accepted)
- Free for quality/damage issues
- Customer responsibility for preference-based returns
- We provide prepaid labels for approved warranty returns
- Customized products
- Orders >$5,000
- Items beyond 60 days
- Products damaged after delivery
- Clearly discounted final-sale items
(70% restocking fee may apply for ineligible returns)
- Approved refunds issued within 7-14 business days
- Credit appears on original payment method
- Original shipping costs non-refundable
- 14-day cancellation right (same return conditions apply)
- Available within 4 hours of order confirmation only
Contact our global support team:
service@bacadolo.com
WhatsApp: +86 152 2089 6650 (Jessica)
Return Address (Pre-approval Required):
Jessica, Room A03, 1308 No. 29 Huanshi Avenue
Nansha District, Guangzhou, China
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